Thank you for choosing our AI tool. We are committed to providing you with high-quality products and services. Below is our policy on returns to help you understand how to handle return requests after purchase.
- Return conditions
Because our products are virtual products, returns are generally not accepted. We hope that users will carefully read the product description and features before purchasing to ensure that it meets your needs. - Trial period
We provide a trial for users to experience before purchase to help you evaluate whether the product meets your requirements. Please make sure to fully try it before purchasing. - Refund policy
In some cases, if you encounter technical problems after purchase and cannot use the product normally, you can contact customer support for help. After confirming our responsibility, we may provide a refund based on the specific situation. - Apply for a refund
If you think you meet the refund conditions, please submit a refund request through the customer service channel. Please provide detailed information about the problem and explain why you want to apply for a refund. - Processing time
Once the refund request is submitted, our team will review it and get back to you as soon as possible. Please note that the processing time may vary depending on the specific situation. - Modify and cancel your order
You can modify or cancel your order at any time before confirming payment. Once the order is completed and the virtual product is generated, you will not be able to cancel or return it. - Contact customer service
If you have any questions about our return policy or refund request, please feel free to contact us through our customer service channel and we will be happy to answer your questions.
Thank you for understanding our return policy. If you have any other questions, please feel free to contact us. We look forward to providing you with quality service and support!